GUIDELINES

Venue Rules & Policies

Please review our standard guidelines, booking conditions, and event policies to ensure a seamless and wonderful celebration.

TERMS & CONDITIONS

General Event Policies

Ensuring a pleasant environment for every guest and successful execution of your event.

1. Reservation Deposit & Confirmation

A non-refundable reservation deposit is required to secure your preferred date and venue space. Dates are marked as officially confirmed only after payment proof has been verified and acknowledged by our management team.

2. Payment Submission & Reference Code

When submitting GCash or bank transfer payments, please reply directly to your payment instruction email or ensure your screenshot references your unique booking code (e.g., Booking Request - R{id}) so our automated system can process it correctly.

3. Setup, Teardown & Schedule Compliance

Suppliers, coordinators, and guests are granted entry to the venue strictly during the agreed schedule specified in your contract. Overtime fees apply for unauthorized extended usage before or after the event.

4. Venue Cleanliness & Prohibited Items

To maintain our grounds and safety standards, hazardous materials, open fireworks, and confetti cannons inside enclosed halls are strictly prohibited. Any resulting property damage will incur maintenance charges.